services
The services below illustrate the kind of work I do most often, but every business is different.
If you’re facing an operational challenge that doesn’t fit neatly into one of these areas, let’s talk. I often tailor projects to meet specific goals or pain points.
DIGITAL TRANSFORMATION
Helping businesses leverage the right technology for their unique structure and ensure systems are integrated seamlessly
how I help
Assess current tech stack and identify areas for improvement
Recommend and implement better systems & automation tools
Ensure smooth integration of tools into daily operations
Provide training and adoption strategies to ensure long-term success
Common Challenges
We know we need better technology but don’t know where to start or which tools are right for us
We have too many disconnected tools and our systems don’t talk to each other
We implemented new software, but it isn’t being used successfully and adoption is low
process optimization
Helping businesses streamline workflows, eliminate inefficiencies and create scalable and effective operational structures
how I help
Identify key bottlenecks by analyzing existing processes and streamline for efficiency
Implement standardized workflows and best practices to improve team alignment
Introduce automation or better tools to reduce manual workload
Common Challenges
Internal processes feel disorganized and things fall through the cracks
Experiencing rapid growth without operations keeping up, leading to confusion
Repetitive or administrative tasks are time consuming and taking focus away from high-value or strategic work
framework development
Creating standardized operating procedures (SOPs), playbooks and frameworks so businesses can continue to scale without reinventing the wheel
how I help
Document best practices and workflows in a structured, easy to understand way
Clear, step-by-step playbooks for repeatable operations that align with business goals
Develop scalable frameworks that teams can follow for long-term consistency
Common Challenges
Our team operates inconsistently, with everyone doing things their own way
We have no structured way to train new employees who are onboarded
We want repeatable processes so we can scare without the risk of relying on key individuals
operational strategy
Helping businesses define key objectives, develop KPIs, and implement tracking mechanisms to measure success
how I help
Work with leadership to define clear, measurable objectives and strategic plans
Develop custom KPIs & dashboards to track performance
Implement systems for ongoing accountability such as department scorecards
Help teams integrate metrics into decision-making & daily operations
Common Challenges
We have goals but we are struggling to measure our progress
The business struggles to stay aligns and track what really matters
We aren’t sure what KPIs or success metrics we should be focusing on
Not sure where your challenge fits?
Every business is different. Let’s talk about what structure could look like for yours.